Returns & Exchanges
At Skin Secrets, we want you to love your glow. If you are not completely satisfied with your purchase, you may return or exchange products within 30 days of receipt.
Return Process
- 1.Check Eligibility
Ensure your items are at least 50% full and in their original packaging to qualify for a return or exchange.
- 2.Contact Support
Email our beauty experts at [email protected] with your order number and the reason for your return.
- 3.Pack and Ship
Securely package your items and use the prepaid shipping label provided by our team to send your package back to our warehouse.
- 4.Receive Refund
Once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.